Submitting additional bills for an existing Accident, Cancer or Hospital Indemnity claim can be done with or without a claim form.
With a claim form
When using a claim form, follow the steps below.
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Complete the member's claim form section (and the dependent section, if applicable).
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Check the Continued Claim box.
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Attach the itemized bills.
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Submit the documentation online, by mail, or by fax according to the chart below.
Without a claim form
When you are not using a claim form, follow the steps below.
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On an itemized bill, reference the claim number, patient's name, plan number, and other identifying information.
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Submit the documentation online, by mail or by fax according to the chart below.
Submit charges
Any of the following methods can be used to submit additional charges.
|
Submission |
Details |
|---|---|
|
Online |
Scan and upload the forms using the Guardian Anytime Secure Channel link. |
|
Mail or Fax |
Submit the completed forms to the address or fax number indicated on the claim form. |