How do I add charges to an existing claim for Accident Insurance?

Bob Gearhart Jr.
Bob Gearhart Jr.
  • Updated

Submitting additional bills for an existing Accident, Cancer or Hospital Indemnity claim can be done with or without a claim form.

With a claim form

When using a claim form, follow the steps below.

  1. Complete the member's claim form section (and the dependent section, if applicable).

  2. Check the Continued Claim box.

  3. Attach the itemized bills.

  4. Submit the documentation online, by mail, or by fax according to the chart below.

Without a claim form

When you are not using a claim form, follow the steps below.

  1. On an itemized bill, reference the claim number, patient's name, plan number, and other identifying information.

  2. Submit the documentation online, by mail or by fax according to the chart below.

Submit charges

Any of the following methods can be used to submit additional charges.

 

Submission

Details

Online

Scan and upload the forms using the Guardian Anytime Secure Channel link.

Mail or Fax

Submit the completed forms to the address or fax number indicated on the claim form.

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